Guided by Mushrooms ships your order the next day to destinations in the United States. We offer First Class Package Service or Priority shipping.
Cancellation policy will vary depending on “days of purchase” of the products. For changing or cancelling the orders, please contact [email protected]. Please note that change or cancellation of the Customer’s order may not be accepted in certain cases.
The order can be cancelled providing the products have not been boxed, serviced, or shipped. If products have been ordered with service options and the item has been serviced the order can not be cancelled at that time.
* Please note that we will not be able to cancel your order after the order is confirmed to be shipped. We will have to follow the return procedure to get the item returned and refunded for the customer.
How Do I Submit a Request to Cancel My Order?
Please email your cancellation request with your order number to [email protected].
Cancelling the Shipped Orders
If you cancel your order AFTER it has been shipped, you will need to ship the product back to Guided By Mushrooms. We will refund the purchase after the product has been returned unopened. Customers are responsible for shipping costs for orders cancelled after they have been shipped.
Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees – including restocking, cancellation and other applicable fees.